Terms of Service
Premise
The platform called Hotspot Owners Club and followed by a territorial suffix allows you to directly search and book hotels, BNBs, apartments and any other accommodation business. Membership in the owners club allows them to manage availability and prices on their personal sites via Hub Hotspot site.
Membership in the owners' club does not oblige them to publish their property on Hotspot sites.
The publication of properties on Hotspot sites is free, free and optional.
The services offered by these subjects with the end user are offered directly therefore there is no direct relationship or contract between the user enjoying the accommodation service and the platform.
The platform is not liable in any case in the event of disservices or defaults due to the host.
The platform is not liable in any case in the event of damage or failure of the customer to show up at the accommodation facility. The platform cannot be called upon to mediate in cases of disputes between host and customer.
The platform does not carry out any intermediation activity and obviously does not receive any compensation for these activities.
Mandatory requirements for registering on the platform
The user guarantees that he or she is over 18 years of age and has full authority over the accommodation properties he or she inserts into the platform. The user undertakes to use the platform only for his or her legitimate interests, respecting all the rules.
To register on "Hotspot" it is It is necessary for your accommodation business to comply with all the regulations of your country.
You will therefore have to indicate a national or regional structure code.
You must already be registered on AIRBNB or BOOKING.COM.
You must have a GOOGLE card.
Verify entered properties
In order to meet the qualification criteria for using our Service, we have put in place a verification process into which you and your properties will be entered after you agree to use our Service.
This process is aligned with our respective channel partners and is expected to take no more than two weeks to complete. During this period we reserve the right to temporarily suspend the listing of properties that do not meet our criteria.
We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with any of the provisions of these Terms.
To access and use our Platform you must register an account. Registration is only permitted for legal entities, partnerships and individuals who are 18 years of age or older.
You must provide accurate, current and complete information during registration and keep your account information current.
You may not register more than one account or transfer your account to someone else.
Your account details are confidential and you are responsible for maintaining the confidentiality and security of your account. You must not disclose your credentials to any third party and you must notify us immediately if you suspect that your credentials have been lost, stolen, or your account is otherwise compromised.
You remain responsible for any activities that occur through your account, provided that such activities are not authorized by you and that you have notified us of a security issue with your account.
Verify good conduct and correct use of the platform
When using the Service, you must not post or transmit any unlawful, dishonest, threatening, defamatory, obscene, discriminatory or racially offensive material.
You must not post or transmit any material that infringes the intellectual property rights of others. user must not create a false identity or send inaccurate, false or misleading information. You must not transmit unsolicited advertising, such as spam or junk mail.
You must not knowingly introduce viruses, trojans, worms, bombs logic or other material which is malicious or technologically harmful.
You must not attempt to gain unauthorized access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform.
Services offered
The services offered by the Hotspot platform vary depending on the subscription plan chosen.
Free plan
It allows you to publish your property on our site and make it bookable.
The booking will take place with the customer's commitment to pay you later or during check in.
No payment will take place, no payment getaway foreseen for this plan. This plan it is used to begin to become familiar with the use of the platform.
Learn to set the availability of your accommodations and use the rates correctly.
Remember to communicate your official page to Google to contact you
Hotspot/Your Name
If you already own a web domain you can obviously continue to use that otherwise you have 30 days to make the change.
If you decide not to make the change it means that you are not interested in having a direct sales channel and your page will be disabled.
Paid plans
They allow you to have your website with a personalized .com domain and booking engine with Paypal and Stripe.
The cost of the subscription varies depending on the services offered and the complexity of the site you request: Number of languages Number of sales units with relative calendar synchronization Speed of calendar synchronization Level of cookie policy management (on request we can provide you with a solution that fully complies with GDPR regulations with saving and archiving of customer data consent.
Enabling SMS notification service for each booking receipt and notification to the customer. Use of a Channel manager
Subscriptions
All subscriptions are annual and can obviously be canceled upon expiry without obligation to communicate. In the event of non-renewal, your site with the .com domain will automatically be disabled.
You can re-enable it at any time via the Hotspot dashboard.
You can request changes to your site for free regarding content and simple layout changes when your subscription is active.
Availability of the Service
We are committed to making every effort to make the Service available 24 hours a day, seven days a week, except in the event of scheduled or unscheduled maintenance.
However, we do not guarantee that our Platform, or any content on it, will always be available or uninterrupted.
We may suspect, withdraw or limit the availability of the Platform if necessary for operational reasons.
Data protection
We will process all personal data in accordance with our Privacy Policy and we will both comply with our respective obligations under applicable data protection legislation.
