ALWAYS COMMUNICATE YOUR EXPECTED ARRIVAL TIME AND KEEP THE HOST UPDATED IN CASE OF DELAYS.
CANCELLATION TERMS
100% | Refund for cancellations made at least 7 days before check-in |
50% | Refund for cancellations made at least 3 days before check-in |
0 | Refund for cancellations made less than 72 hours before check-in |
PAYMENTS
Pay by credit card
Pay by bank transfer
You can also decide to pay a deposit and complete the payment at check-in
In any case, the reservation is confirmed only after verifying the effective financial availability to be able to make the charge.
After this verification you will receive an email that the payment has been successful and the reservation will be completed.
Refunds will always be made via bank transfer and the amount sent to you will be deducted from any bank fees.
This site complies with all European regulations for online payments.
We use Paypal and Stripe as payment getaways, both comply with the latest European directives, including PSD2.
This directive introduces significant requirements for authenticating customers during online transactions. In particular, it requires the adoption of two-factor authentication (2FA) measures to confirm the identity of the card or account holder during the payment process.
CLEANING
The guest must return the apartment in good condition, if the kitchen is used this must be properly cleaned in all its parts (plates, glasses, hob ...). Organic waste must be separated from glass and plastic.
OTHERS
Smoking is not permitted
Pets are not allowed
Bookings for more than 30 consecutive nights are not allowed.
ALWAYS CHECK THE STATUS OF YOUR BOOKING
By indicating your booking code and the email used in the booking in the form below, you will always be able to check the status and all the details of your booking.
If you pay a deposit after having manually checked the receipt of the fee, you will find it recorded and the "total amount due" item will be updated.
You will pay the remaining amount at check in according to the methods requested by the owner or manager of the structure.
If you have any doubts, do not hesitate to contact us.